FREQUENTLY ASKED QUESTIONS

WHY SCENTS BY SEN?

Scents by Sen wants to be that staple piece in your home! Light up with luxury and transform your living spaces into sanctuaries of relaxation and rejuvenation. We are committed to sourcing clean and high-quality ingredients in our handmade products. All of our candles are made with coconut apricot wax and FSC- certified wooden wicks. Our seasonal collections are more than just a product line- it's an experience. Inspired by our travels and memories we wanted to share while also helping others create new memories with our candles. 

WHY WOODEN WICKS?

They are more eco-friendly and clean burning compared to a traditional cotton wick. Additionally, we're fond of the upscale aesthetic they contribute to our candles. The comforting crackling sound they produce also brings a sense of calm, reminiscent of a warming fireplace.

WHY USE COCONUT APRICOT WAX?

It has a clean, even burn. It is also vegan, biodegradable and non-toxic.

WHAT IS IN OUR FRAGANCES?

We blend our scents using top-tier essential and fragrance oils, all free of parabens and phthalates.

HOW OFTEN DO I NEED TO TRIM MY WOODEN WICK & WHAT CAN I USE TO TRIM IT?

  • Wooden wicks should be trimmed before each use. 
  • Trimming your wick is very important, as it prevents the candle flame from growing large and posing a risk. If the flame gets too big, extinguish the flame, trim wick and relight.
  • To trim a wooden wick, you can use a wick trimmer. If you do not have one no worries, you can pinch off the wick with your fingers using a napkin to remove the charred wood.  

ARE YOUR CANDLES SAFE TO BURN AROUND BABIES AND PETS?

Our candles, toxin-free and clean-burning, are safe to light around infants and pets. Even our fur baby loves them! 

ARE YOUR CANDLE VESSELS REUSABLE?

Yes! It is recommended to stop using your candle once it reaches 1/2-inch wax. Simply pour boiling water into the vessel, give it a few minutes until the wax and wick float to the top. Wash the jar thoroughly and reuse as a plant pot, accessory holder, however you wish!